UX Research Report Template / Report

Four-step research process — pain, observation, synthesis

Research methodology includes searching for pain points through small signals, living that pain via field interviews, connecting findings with data, and synthesizing into next steps for solution design

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  1. Unknown Why encourage people to use our service less? 01
  2. Research agenda — team, overview, strategy, users, journey, data 02
  3. Four-step research process — pain, observation, synthesis 03
  4. User persona — Christina Mercado, overwhelmed but loyal 04
  5. Research workshop — data collection and team analysis 05
  6. Unknown Contact — research inquiries and collaboration 06