Upwork Impact Report 2024
Upwork Impact Report 2024 documents the company’s social, environmental, and workforce performance for investors, customers, and partners.
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It argues that Upwork advances economic opportunity through its global talent marketplace and Mindful AI governance, detailing outcomes such as $769.3M revenue, $4B gross services volume, 832k active clients, $25B+ lifetime earnings, 53,110 learning completions, and $800K in grants
- Slide 1: Upwork's 2024 Impact Report cover introducing the company's annual account
- Slide 2: Lists major report sections and starting pages including a CEO
- Slide 3: A Message from Hayden
- Slide 4: Upwork at a Glance: 2024
- Slide 5: Our People and Awards
- Slide 6: Summarizes program outcomes and investments: 4.5k validated nonprofits hired talent
- Slide 7: Profile of freelance designer Courtney Allen, who scaled a presentation-design
- Slide 8: Sustainability and Impact Strategy
- Slide 9: Materiality Matrix and Cross‑Functional Governance
- Slide 10: Our Global Work Principles
- Slide 11: Code.org used Upwork to manage freelance experts and curriculum work
- Slide 12: Upwork connects businesses and global freelancers to launch projects
- Slide 13: In 2024 more than 53,000 customers completed at least one
- Slide 14: The Upwork Foundation focuses on grantmaking, volunteering, and supporting impact-driven
- Slide 15: Volunteering and Employee Engagement
- Slide 16: Profile of Mark Dusseau, who used Upwork to pivot
- Slide 17: Overview of Upwork’s team values and working principles:trust, start
- Slide 18: Supporting Internal Talent Growth
- Slide 19: Upwork expanded remote-first resources:partnering with Gable for coworking, offering up
- Slide 20: Profile of Promly founder Jennifer Libby, who used Upwork
- Slide 21: Diversity by the numbers
- Slide 22: Connecting inclusion and innovation
- Slide 23: Our programs and communities
- Slide 24: In 2024 Upwork expanded benefits: unlimited PTO, 401(k) matching
- Slide 25: Nolan Martin, a West Point graduate and former Army officer
- Slide 26: Upwork commits to operating carbon‑neutral and matching 100% of electricity
- Slide 27: Special initiatives in 2024
- Slide 28: Human‑I‑T is a social enterprise that refurbishes and redistributes used
- Slide 29: Upwork maintains a suite of corporate policies: Code
- Slide 30: Upwork strengthened platform security and enforcement in 2024, launched
- Slide 31: Information Security and Data Privacy
- Slide 32: Mindful AI and Supplier Accountability
- Slide 33: Freelancer profile of Anderson Amaral, an AI and workflows developer
- Slide 34: Appendix: SASB Index
- Slide 35: SASB and Bloomberg gender‑equality representation data
- Slide 36: Task Force on Climate‑Related Financial Disclosures (TCFD)
- Slide 37: TCFD: Risk management and metrics
- Slide 38: UN Sustainable Development Goals (SDGs)
- Slide 39: California Voluntary Carbon Market Disclosure Act information
- Slide 40: Equity Compensation and Benefits
- Slide 41: Defines the report's scope (January 1–December 31, 2024), states Upwork's
- Slide 42: Contains Upwork's legal Safe Harbor and forward‑looking statements disclaimer, directs
- Slide 43: Describes Upwork as the world's largest work marketplace connecting businesses
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